Returns & Exchanges
At Prédiré Paris Canada, we strive for excellence in skincare and offer a 30-day return policy for unopened and unused products to ensure your complete satisfaction. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or used.
Initiate Your Request
Contact our customer service team within 30 days of purchase with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the unopened items in their original luxury packaging to ensure they are protected from damage during transit back to our facility.
Ship the Items
Affix the provided shipping label or use a trackable shipping service to send your package to our designated Canadian distribution center.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing